Your room is available from 3:00 PM on the day of arrival. On the day of departure, we kindly ask you to vacate the room by 11:00 AM.

You can leave your credit card details at check-in to speed up your departure.

Yes, free of charge in the luggage room.

Yes, we are happy to assist you with your luggage.

It opens your room and the hotel entrance. Please return it upon departure.

Every two days (environmentally friendly).

Towel on the floor means exchange, on the hanger means reuse.

Every 3 days, daily upon request.

Yes, please contact reception.

Yes, various pillows are available upon request.

Yes, available free of charge at the reception.

Iron and ironing board are available upon request. Ironing service is also available.

Yes, available via reception.

Yes, open daily from 8:00 AM to 8:00 PM.

Yes, in the SPA area, daily from 8:00 AM to 8:00 PM.

Yes, please book as early as possible before arrival.

Yes, open daily from 8:00 AM to 8:00 PM.

Information on sights and activities is available at the reception.

Yes, several cinemas in Freudenstadt.

Yes, an 18-hole golf course in Freudenstadt.

No, only on balconies and terraces. A charge of €150 will be applied for violations.

Cash, EC card, Mastercard, Visa, and American Express.

Yes, individually available at the reception.

These are kept for up to 6 months.

Breakfast: 7:00 AM–10:30 AM.
Lunch and Dinner: 12:00 PM–8:30 PM.

Daily from 2:30 PM to 5:00 PM.

Yes, the “Paul Lechler” Lounge Bar. Opening hours at the reception.

Yes, open daily from 7:00 AM to 10:00 PM.

Please contact reception – we will be happy to assist you.

Please contact reception (ext. 9) or dial emergency number 112.

Please observe the escape plan in your room, do not use elevators, and immediately inform reception.

Rappen-Apotheke and Schwarzwald Apotheke in Freudenstadt.

Freudenstadt main station is approx. 1.2 km away.

Timetables are available at the reception.

Free use of buses and trains in the Black Forest (tourist tax not included).

Yes, for €4 per day in front of the hotel.

Yes, we are happy to arrange it for you.

Yes, please contact reception.

Freudenstadt market square offers numerous shops.

Information is available at the reception or online.

At Marktplatz 64 in Freudenstadt.

Yes, several in the city center.

Yes, information is available at the reception.

Yes, information is available at the reception.

Yes, free throughout the hotel.rnNetwork: PalmenwaldrnPassword: PalmenwaldWLAN.

Reception: 9 / Restaurant: 8 / Spa: 7.

Yes, for €1 per page.

Yes, via reception.

Yes, digitally available.